Hi, guys. Erin here. Something amazing happened this year and I wanted to take a minute to write you a short note to tell you about it.
Each year, Inc. puts out an annual guide to the 5,000 fastest-growing privately held companies in the United States. Guess who made it on the list this year? Yup. We did! All-American Pest Control is sitting at 4,888 with an impressive growth rate of 56%! It is estimated that there are as many as 5.9 million firms in the U.S. that employ at least 5 people. So, to be in the top 5,000 fastest-growing companies in the whole country… This is a big deal!
How did it happen?
The simple answer is hard work. Nothing in pest control is simple, is it? There is a lot more to it than just hard work—though you are some of the hardest working folks I know.
It takes dedication from beginning to end. The dedication to hire great service professionals with problem-solving skills and a heart for helping people; the dedication to mentor new team members and give them the support they need to be a success; the dedication to answer customer concerns and stick with them till their problems are completely resolved; the dedication to roll with the punches as we grow and to always keep a positive attitude. It's hard work but you all put in the extra effort and it shows.
I want to take a minute to give big props to our senior leadership team and the mentors who work so hard to train and support our growing service team. I want to say how proud I am of our service team members who work closely with customers to deliver great pest control results and the highest level of customer service. And I'd like to thank our customers for sticking with us and growing with us. Thank you for your feedback and for believing in us.
As we move into 2020, I look forward to seeing where we go next. If we rise up the chart further, it won't be a surprise. But that isn't what matters most. What matters most is that we continue to challenge each other to be the best we can be and to strive toward excellence. If we do this, we will always be a success.